Customer Testimonials Grace Baptist Church Bowie, MD "DCA's service & support is AWESOME! We've used them for many years." *Personnel Committee Member DCA Proudly Services & Supports
		DCA Services DCA provides a full range of services including: Print & copy services for your bulk printing needs Copier installation, preventive maintenance, repair, and service General office equipment purchasing, installation, and maintenance In an effort to be your primary source for all of your business needs, DCA has expanded our services to include full IT Services & Support. Please contact us for more information regarding this service. We pride ourselves on the fine details of our service, including: Free initial installation and training on your new products Our guaranteed 4-hour response time for any down machine Free loaners for the life of your service contract No penalty upgrades We make sure you’re totally satisfied every step of the way Not only will you receive the very best service from our courteous and knowledgeable technicians, but you can also be confident that our service management team is monitoring the overall performance of your equipment and services from the moment our relationship begins. Our Business Solutions Group is also here for you, to answer questions, install your digital multi-function devices on your network, train your end-users in scanning, printing, security, and document management, as well as a Full-Service PC and Network HelpDesk. We offer full IT and network support to insure that all of our devices make your team more efficient and productive without placing undue stress on your already busy staff of IT professionals. We have several Fortune 1000 customers including Siemens; Time-Life; Comfort Inn; Safeway; Wells Fargo Financial; and Apartment Investment and Management Company (AIMCO), as well as large government clients: The Supreme Court; State Department; HHS; NIH; NASA; and the National Archives. DCA has a small business team that will be a big help to you even if you’re just getting started. One of the keys to our service success is that we stay properly staffed, assigning no more than one-hundred machines in the field to each highly-qualified, factory-trained technician. This allows us to offer the speedy response and personal touch our clients have come to depend on. We are here to serve you, as we have been since 1963, and can be reached at the numbers below for our Lanham Headquarters. We look forward to serving you for many years to come. Phone                                    FAX    Md: 301-577-1021                    Md: 301-577-7101    Va: 571-323-1771                     Va: 571-323-1775    National: 800-323-7351
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